AIS Commercial Parts & Service is an industry leader in the commercial food equipment parts & service industry. Our service technicians and customer service representatives use their technical and customer service skills to troubleshoot, repair, and provide preventive maintenance and OEM replacement parts to restaurants, chain accounts, and large facilities, such as hotels, hospitals, cafeterias and schools. AIS is currently looking for individuals with experience in the following areas:

  • Commercial or residential cooking equipment, HVAC or refrigeration repair.
  • Facilities Maintenance.
  • Training available for individuals with a strong electrical and mechanical background.

Current Positions Available:

Senior Service Technician

4+ years field experience.

Requirements:
  • Expert understanding of gas, electricity, refrigeration and steam.
  • Expert understanding of commercial cooking and refrigeration equipment.
  • Excellent Customer Service skills.
  • Must be a team player.
  • Ability to diagnose and fix highly technical problems.
  • Ability to train and lead apprentice technicians.

Service Technician

2 to 4 years field experience.

Requirements:
  • Strong understanding of gas, electricity, refrigeration and steam.
  • Strong understanding of commercial cooking equipment.
  • Excellent Customer Service skills.
  • Must be a team player.
  • Ability to diagnose and fix common problems.

Apprentice Service Technician

0 to 2 years field experience.

Requirements:
  • Strong electrical and mechanical and aptitude.
  • Excellent Customer Service skills.
  • Must be a team player.
Responsibilities include:
  • Performing basic repair and maintenance on gas, electric, refrigeration and steam foodservice equipment.

Billing Assistant

Responsibilities

Assist Billing Administrator with Invoicing, Review, Scanning, Receptionist Duties, and other clerical duties as assigned.

Requirements

Active Listening, Reading Comprehension, Critical Thinking, Basic Math Skills, Time Management, Judgment and Decision Making, Attention to Detail, Independent Worker. Must be fast paced and proficient with word processing systems, spreadsheets, 10-key calculator, and computerized accounting applications

Accounts Receivable Clerk

AIS Commercial Service & Parts,Inc. – Robinson Township, PA

To receive payments for goods and services and properly record transactions. The duties and responsibilities of this position require not only a knack for numbers, but also attention to detail and well-developed organizational skills. Also, to collect on accounts by sending bill reminders and communicating with customers via phone, email, fax or mail. Looking for fast learner, excellent computer skills and someone that can keep up with fast pace accounting environment.

Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities
  1. Handle customer inquiries and complaints.
  2. Provide information about the products and services.
  3. Troubleshoot and resolve product issues and concerns.
  4. Document and update customer records based on interactions.
  5. Develop and maintain a knowledge base of the evolving products and services.
Qualifications
  1. Previous experience in customer service, sales, or other related fields.
  2. Ability to build rapport with clients.
  3. Ability to prioritize and multitask.
  4. Positive and professional demeanor.
  5. Excellent written and verbal communication skills.

Service Dispatcher

Responsibilities
  1. Schedule and dispatch Field Technicians to appropriate locations according to customer requests, specifications, or needs.
  2. Arrange for necessary repairs in order to restore service and schedules.
  3. Relay work orders, messages, and information to or from Field Technicians.
  4. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
  5. Prepare daily work and run schedules.
  6. Receive or prepare work orders.

Service & Repair

Whatever your needs, you can count on the experts at AIS to get your equipment up & running. Our experts have the knowledge and the experience to service many different types of equipment, including cooking, sanitation, refrigeration and beverage equipment. We are also available 24/7 for emergency service.

Installation

Our team of knowledgeable and capable installation experts will ensure that your commercial equipment is installed to code. From ovens to refrigerators, our factory-trained technicians will provide you with a premium, quality installation each and every time.

Online Parts Shop

As the area’s leading distributor of commercial parts and services, AIS has the parts when you need them. Our staff of trained experts will assist you to ensure that you get the right part that you need, every time.

Very helpful in finding parts I need or they know we're to send me
Joe A
Nice people to deal with! helpful!
Sidi Mohamed AFIFI
Lee and the whole staff has always been helpful efficient and quick.
Tyler Schmeck
“AIS Commercial is the best in Pittsburgh! I have used many others and they just don't compare.”
Larry B,PittsburghLocation

We service over 130 brands.